Refunds and Exchanges. Yes, we offer refunds and exchanges for sealed products within 60 days of purchase. Items must be returned in their original condition and unopened/sealed. For Health & Safety reasons, please do not send any opened or used prod

Refunds and ExchangesYes, we offer refunds and exchanges for sealed products within 60 days of purchase.<h3 data-end="155" data-start="124" id="eligibility-criteria">Eligibility Criteria:</h3><ul data-end="399" data-start="156"><li data-end="239" data-start="156">Items must be returned in their original condition and unopened/sealed.</li><li data-end="399" data-start="240">For Health &amp; Safety reasons, please do not send any opened or used products to our warehouse, as these items will be disposed of and not processed.</li></ul><h3 data-end="438" data-start="401" id="how-to-process-your-return">How to Process Your Return:</h3><ol data-end="1087" data-start="439"><li data-end="670" data-start="439">Generate a label using our returns portal and ensure the label is securely attached to your package. Then, take it to your local drop-off point.<ul data-end="670" data-start="604"><li data-end="635" data-start="604" style="color: rgb(224, 57, 151);"><a data-end="633" data-start="606" href="https://spacegoods.returnless.com/en">UK Returns - Click Here</a></li><li data-end="670" data-start="639" style="color: rgb(224, 57, 151);"><a data-end="668" data-start="641" href rel="noopener">EU Returns - Click Here</a></li></ul></li><li data-end="883" data-start="671">Please note in our online portal whether you would like a refund or exchange. (Failure to do so may delay processing.) You can also add further notes and track your return status anytime via the portal.</li><li data-end="1087" data-start="884">Once your return is marked as delivered to our warehouse, please allow up to 7 working days for processing. If you have not heard from us after this period, feel free to reach out to us.</li></ol><h3 data-end="1114" data-start="1089" id="important-tips">Important Tips:</h3><ul data-end="1232" data-start="1115"><li data-end="1232" data-start="1115">Enter your Order ID without the # and make sure you use the email address associated with your order.</li></ul><div data-block="true" data-editor="e1kr9" data-offset-key="ddeu7-0-0"> </div>

Do you offer refunds or exchanges?

We want you to love our products, and our guarantee is super simple:. If you don’t see the benefits from our products and contact us within 60 days of your first order, we’ll refund the first pouch (or trial pack) you purchased. Rainbow Dust. Astro D

We want you to love our products, and our guarantee is super simple:If you don&#x2019;t see the benefits from our products and contact us within 60 days of your first order, we&#x2019;ll refund the first pouch&#xA0;(or trial pack) you purchased.<h3 data-end="296" data-start="266" id="applicable-products">Applicable Products:</h3><ul data-end="374" data-start="297"><li data-end="317" data-start="297">Rainbow Dust</li><li data-end="336" data-start="318">Astro Dust</li><li data-end="355" data-start="337">Moon Chews</li><li data-end="374" data-start="356">Star Chews</li><li data-end="374" data-start="356">Hydro Dust</li></ul>This guarantee only applies to the first purchase of each product. Any additional products purchased must be returned in their original, unopened state to be eligible for a refund.We highly recommend trying our products for a full 30 days to experience the best effects.<h4 data-end="706" data-start="674" id="important-guidelines">Important Guidelines:</h4><ul data-end="1159" data-start="707"><li data-end="812" data-start="707">For Health &amp; Safety reasons, please do not send any opened or used products to our warehouse.</li><li data-end="928" data-start="813">Our money-back guarantee is valid only for orders placed on <a data-end="926" data-start="879" href="http://www.spacegoods.com" rel="noopener" target="_new">www.spacegoods.com</a></li><li data-end="999" data-start="929">The guarantee can only be claimed once per product per person.</li><li data-end="1084" data-start="1000">This guarantee must be claimed within 60 days of your order being delivered.</li><li data-end="1159" data-start="1085">We reserve the right to refuse this guarantee if deemed necessary.</li></ul> <div id="isPasted"> </div>

Money Back Guarantee

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Spacegoods Help Center

Returns 📦

What is Hydro Dust?

Hydro Dust Ingredients

Is it better than just drinking water?

What does Hydro Dust Help with?

Does it contain caffeine?

Is it vegan, gluten-free, or allergen-free?

Is it suitable for all ages?

Is it safe during pregnancy or breastfeeding?

Where is it made?

🧪 What’s in Hydro Dust and Why You’ll Love It

What does it taste like?

Are there different flavours available?

🍓 Taste & Experience

How often should I drink it? When is the best time to take it - morning, post-workout, before bed?

How do I make my drink?

Can I take Hydro Dust and Rainbow Dust on the same day?

💧 Usage & Routine

Is there a subscription plan? Can I add to my current plan?

Do you offer samples or a trial pack?

📦 Purchasing & Subscriptions

Hydro Dust 🍉

What is Rainbow Dust?

Which flavour is right for me?

What's the best way to have Rainbow Dust?

How long does it take for Rainbow Dust to work?

Can I take Rainbow Dust every day?

What is the serving size for Rainbow Dust?

What's the best way to have Astro Dust?

Does the pouch come with a spoon?

Can I take Astro Dust and Rainbow Dust in the same day?

Can I take Moon / Star Chews alongside Rainbow & Astro Dust?

How will I feel when taking Rainbow Dust?

What kind of batteries does the frother need?

How To Enjoy 🦄

How do I cancel my order?

I haven't received an order confirmation, what should I do?

What happens if I make a purchase by mistake?

Why might a product be cheaper to buy in-store with a discount than directly through an online subscription?

Can I make a one time purchase?

Do you offer all flavours in sample/ trial packs?

Can I choose different flavours in your 2 & 3 pouch starter kits?

Does Astro Dust come in different flavours?

Can I have a discount code?

What can I do if my order is delayed or hasn't been sent out yet?

Can I purchase a starter kit without signing up to a subscription?

Are the accessories dishwasher friendly?

Orders 🍄

How can I cancel my subscription?

How will I know when my next subscription order is arriving?

How can I update the products in my subscription?

How do I update my subscription address?

What should I do if I received an order confirmation for a subscription I was not aware I signed up for?

Can I change my subscription delivery address?

How do I update the payment method in my subscription?

Subscriptions 🚀

Are the ingredients safe & legal?

Does Rainbow Dust contain any calories?

Rainbow Dust Chocolate Ingredients

Rainbow Dust Vanilla Cinnamon Ingredients

Rainbow Dust Coffee Ingredients

Rainbow Dust Strawberry Ingredients

Rainbow Dust Raw Chocolate Ingredients

Astro Dust Ingredients

Sweetener Dust Ingredients

Creamer Dust Ingredients

Moon & Star Chews Ingredients

Where are your mushrooms sourced from?

Do you have a caffeine free version?

Ingredients ☕

How long does shipping take?

Where do you ship from?

What should I do if my order says delivered but I didn't receive it?

How do I find out which post office / packstation my order has been delivered to?

What should I do if my tracking hasn't updated?

Can I change my shipping address after I've placed an order?

I received the wrong flavour in my order, what should I do?

How do I cancel my order or subscription if it has already been processed or shipped?

Do you provide shipping options to locations outside of your standard delivery area?