Orders 🍄

How do I cancel my order?

Unfortunately, to maximize efficiency at our warehouse, it’s very rare that we can cancel orders after they have been placed. However, we’re happy to help you with a free returns label and provide instructions on how to return any unwanted items for

I haven't received an order confirmation, what should I do?

If you’ve placed an order and your payment has been processed but you haven’t received a confirmation email, don’t worry! First, check your email spam folder to make sure it hasn’t been misdirected there. If you still can’t find the confirmation, ple

What happens if I make a purchase by mistake?

To maximize efficiency at our warehouse, it’s very rare that we’re able to cancel orders after they have been placed. However, we’re more than happy to assist you with a free returns label and provide easy-to-follow instructions for returning any unw

Why might a product be cheaper to buy in-store with a discount than directly through an online subscription?

Prices of our products may vary due to promotions and discounts offered by third-party retailers. We always strive to provide competitive pricing for our online subscribers as well. If you happen to find our product at a discounted rate elsewhere, pl

Can I make a one time purchase?

Yes! Some of our products can be purchased without a subscription—just select the "One-Time Purchase" option on our website. Please note that our free gift bundles and premium starter kits are currently available exclusively through subscription. If

Do you offer all flavours in sample/ trial packs?

Yes!. These can be found here https://spacegoods.com/collections/shop-all

Can I choose different flavours in your 2 & 3 pouch starter kits?

Currently, our standard bundles cannot be customized. However, you can still create your perfect mix with our Bundle Builder!. 👉 Try our Bundle Builder here!. Additionally, after your first order, you can update your subscription by logging into you

Does Astro Dust come in different flavours?

Great question!. Currently, Astro Dust is only available in chocolate flavor. We don’t have any plans to expand the flavor range at the moment, but we’re always open to hearing your suggestions!. If you have ideas or feedback, feel free to reach out

Can I have a discount code?

We share all our latest discounts and special offers through our mailing list. To make sure you don’t miss out, sign up at the bottom of our homepage!. 👉 Join our mailing list here!. Scroll down to the very bottom and enter your email to stay update

What can I do if my order is delayed or hasn't been sent out yet?

If you’re experiencing a delay with your order or it hasn’t been sent out within the expected timeframe, we sincerely apologize for any inconvenience this may have caused. Rest assured that we are actively processing your order, and you will receive

Can I purchase a starter kit without signing up to a subscription?

Not at this time - our Starter Kits are available exclusively to our subscribers. However, you can still purchase a pouch of Rainbow Dust as a one-time purchase. Just select the "One-Time Purchase" option on our website.

Are the accessories dishwasher friendly?

Great question!. To keep your accessories looking tip-top, we recommend hand washing them. This gentle approach helps preserve their color and print. If you’re looking for a deeper clean, you can use a dishwasher or soak them in warm, soapy water. Ju