What should I do if a product is not working after I received it?Updated a month ago

If you’ve received a product from us and it isn’t working, even after inserting brand new batteries correctly, we sincerely apologise for the inconvenience.

Please email our Support Team at [email protected] with:

1. Relevant photos of the product.

2. Your order ID for quick reference.

We’ll work to resolve the issue as soon as possible and ensure you get the support you need.