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I received the wrong flavour in my order, what should I do?Updated a month ago

If you receive the wrong flavour in your order, we’re here to make it right! Please follow these steps:

  1. Provide a photo of the item(s) received, along with the packing slip for our reference.

  2. Check your confirmation email to verify the items you originally ordered.

Once we can verify the mistake, we will quickly arrange for the correct flavour to be shipped or exchange the item where applicable.

Our goal is to resolve the issue as swiftly as possible—we appreciate your understanding and cooperation! Let us know if you have any questions or need further assistance.


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